One Stop - Head of Technology

About the role

Are you a visionary technology leader who excels at bridging the gap between complex IT infrastructure and strategic business growth? One Stop is seeking a dynamic Head of Technology to drive our IT delivery, modernise our digital landscape, and lead our high-performing operations teams.

• Leadership of IT delivery and operations teams
• Define and deliver an IT Roadmap that balances future business requirements with legacy systems replacement needs
• Help to shape and define technology projects and investments and align them with the business and IT strategy with a strong business case, working in partnership with B&N colleagues where appropriate
• Act as a business partner to the wider One Stop team ensuring the IT strategy and plan aligns with the wider business goals
• Create a consistent, reliable IT platform for the business
• Management of IT Projects across the business, ensuring the IT teams are aligned and working effectively to deliver results
• Maintain and improve One Stop’s effectiveness and efficiency by delivering, and supporting strategic plans
• Provide direct leadership for all IT initiatives, functionality, applications, integration, and system development
• Manage and oversee all external IT vendors & partners
• Define and maintain the annual IT budget and review all IT invoices and expenditures
• Identify opportunities to improve the IT landscape and processes – and embed them into the business
• Work with Tesco and our other partners to identify opportunities

• Able to communicate and interact with all levels of management, employees and external partners concerning IT issues, processes, and technology
• Excellent team management skills and strong interpersonal and communication skills
• Experience of integrating new, digital and legacy IT systems
• A strong knowledge of the technical requirements of a retail business and experience in analysis, implementation and evaluation of IT systems and their specifications
• Detailed technical knowledge of legacy retail systems architecture
• Thorough understanding of the evolving needs around cyber security and the demands of an online business
• Experience working in a multi-site, complex IT environment.
• Able to prioritise and motivate teams to work efficiently and effectively
• Strong project management and analytical skills
• Excellent stakeholder management and communication skills
• Effective decision-making skills with the ability to take initiative, ownership and being solution focused
• Change agent for the organisation.
• Commercial acumen to work within the constraints of a modest retail budget to deliver pragmatic, appropriate solutions to the business

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close‑knit feel of a neighbourhood store.

Flexible Working

We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

One Stop Benefits

At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.

To explore the full list of colleague benefits, please  and scroll to the bottom of our Careers Page.

* As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*

Community Involvement

At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.

Over the past decade,…