2nd Line IT Support Specialist – Complex Issues
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Walsall Council is seeking a permanent 2nd Line Support Officer to join the DaTS Customer Services Team. Based at the Civic Centre, the role will diagnose and resolve hardware and software issues across the council IT estate, with some on-site visits to libraries and Active Living Centres.
You will handle more complex incidents, escalate where needed, and assist with frontline support during peak times. A BPSS check is required and the closing date is 1/11/2026.
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This posting is for the 2nd Line IT Support Specialist – Complex Issues role at Walsall Council, based in Walsall, England, United Kingdom.
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