Service and Support Engineer

Location: Aldridge

Service & Support Engineer
Aldridge
£50,000
Monday - Thursday: 8.00am - 4.30pm | Friday: 7.30am - 1.00pm

Benefits:

Company Van or Car
Overtime
Private Healthcare
Contributory pension scheme
Laptop, mobile phone, PPE and workwear provided
Extensive technical training - PLC modification training
Progression opportunities available

The Role

We are seeking a proactive and customer-focused Service & Support Engineer to join a well-established business with an outstanding culture, excellent employee retention, and a team of long-serving, experienced professionals.

This is a fantastic opportunity for an engineer who enjoys taking ownership, building strong customer relationships, and making a real impact. The successful candidate will play a key role in supporting customers, servicing equipment, and taking responsibility for the day-to-day organisation and running of the workshop.

You'll be joining a business that genuinely invests in its people, values initiative, and rewards individuals who take pride in delivering exceptional service.

Key Responsibilities

Carry out servicing, maintenance, fault-finding, and repair work at customer sites
Provide technical support and guidance to customers, both on-site and remotely
Take ownership of workshop activities, ensuring work is completed efficiently and to a high standard
Manage workshop priorities and coordinate repairs to meet customer expectations
Diagnose and resolve mechanical and electrical faults
Prepare equipment for installation, commissioning, and customer delivery
Maintain accurate service records and documentation
Build strong relationships with customers through professional and responsive support
Identify opportunities for process improvements and contribute to continuous improvement initiatives
Ensure all work is completed in line with health, safety, and quality standards

Essential Experience & Skills

Previous experience in a Service Engineer or Maintenance Engineer
Strong mechanical and/or electrical fault-finding skills
Ability to work independently and manage your own workload effectively
Experience servicing, repairing, and maintaining industrial equipment or machinery
Excellent customer service and communication skills
A practical, hands-on approach with strong problem-solving abilities
Organised and capable of taking ownership of workshop operations
Full UK driving licence

If you're an engineer who enjoys autonomy, takes pride in delivering excellent service, and wants to join a business with a fantastic culture and long-serving team, we'd love to hear from you.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business