Workshop Manager

Position: Workshop Manager (Permanent)
Location: Aldridge

Workshop Manager – Forklift Dealership
Salary: £45,000 - £50,000

Hours:

Monday–Friday, 08:00–17:00
Our client, a leading forklift dealer, is looking for an experienced Workshop Manager to lead a busy forklift workshop. This is a key leadership role with responsibility for technician management, workshop performance, and delivering an excellent customer experience.
What You’ll Do

Manage daily workshop operations and technician workload
Ensure all repairs and services are completed on time and to quality standards
Monitor and improve workshop productivity, efficiency, and profitability
Support customers with clear communication and problem-solving
Report on workshop KPIs and ensure accurate invoicing and documentation
Identify training needs and support ongoing staff development

What We’re Looking For

Experience in an Forklift or an engineering workshop at Supervisor level or above
Strong leadership and people-management skills
Confident in planning, productivity management, and KPI reporting
Customer-facing experience with good problem-solving ability

If you're an experienced workshop leader looking for the next step, we’d love to hear from you. Please reply to this advert with an up to date copy of your CV or call Jack at Kemp Recruitment on (phone number removed). INDJH1