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Director of Complaints & Resident
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-02-28
Listing for:
The Oyster Partnership
Full Time
position Listed on 2026-02-28
Job specializations:
-
Management
Healthcare Management -
Healthcare
Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
A housing association in Walsall is seeking a Head of Complaints to provide strategic leadership and oversight of its complaints function. The role focuses on ensuring a high-quality service for residents and compliance with regulatory requirements. The ideal candidate will have significant experience in complaint management, strong leadership skills, and the ability to influence at senior levels. If you are passionate about improving service delivery and resident trust, we welcome your application.
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