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Strategic Change Lead: Customer Readiness & Adoption
Job in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-06-06
Listing for:
Walsall Council
Full Time
position Listed on 2026-06-06
Job specializations:
-
Management
Business Analyst, Business Management -
Business
Business Analyst, Business Management
Job Description & How to Apply Below
Walsall Council is seeking a Customer Business Readiness Lead to drive business readiness for priority Customer Engagement changes. The successful candidate will manage complex change initiatives, ensuring adoption of new practices and delivering transparency through robust project management.
Key responsibilities include leading change assessments, preparing reports for council committees, and effectively communicating with various stakeholders. This role requires a degree or equivalent experience, and a Prince 2 qualification is preferred.
If you are motivated and innovative, apply by June 14, 2026!
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