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Community Operations Manager Service Excellence

Job in Walsall, West Midlands, WS1, England, UK
Listing for: Citizens Advice
Full Time position
Listed on 2026-07-10
Job specializations:
  • Management
    Healthcare Management, Operations Manager
Salary/Wage Range or Industry Benchmark: 42000 - 62000 GBP Yearly GBP 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Community Operations Manager — People & Service Excellence

Citizens Advice Sandwell and Walsall are recruiting three Operations Managers to lead frontline teams, deliver high‑quality services and make a real difference in local communities. Two permanent roles and one fixed‑term contract are available, offering an exciting opportunity for experienced people managers.

You will inspire staff, monitor performance, collaborate with other teams, and ensure services are responsive, efficient and continually improving.

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