Operations Manager

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

At TJX Europe, we're looking for an exceptional operational leader to join our Walsall Distribution Centre as a Shift Operations Manager. This is a senior leadership role with responsibility for leading 300+ associates through a team of managers and frontline leaders.

• Leading a shift operation of 300+ colleagues.
• Acting as Duty Manager and senior operational decision maker for the site.
• Delivering productivity, quality, service and people performance targets.
• Coaching and developing managers and future leaders.
• Using KPIs and operational data to drive improvement.
• Leading change initiatives and continuous improvement activity.

• Operations Managers, Senior Operations Managers and Site Managers from logistics, distribution, manufacturing or production.
• Area Managers, Regional Managers or Senior Store Managers from large-format retail businesses.
• Senior multi-site or area leaders from hospitality operations.

• Leadership of 100+ colleagues as a minimum.
• Experience managing managers and leadership teams.
• Accountability for operational performance and KPI delivery.
• Experience leading large, diverse teams in fast-paced environments.
• Strong analytical and problem-solving capability.

• Competitive salary
• Annual bonus opportunity
• 4-day, 36-hour working week
• Fixed 3-week rota
• Only one weekend in three worked
• 10% colleague discount
• Career development opportunities within TJX Europe

Please note:

This is a senior leadership position. We are seeking candidates with significant experience leading large operational teams and managing through layers of leadership.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

154A Green Lane

EUR UK Walsall Processing Centre