Head of Production

Salary: £70,000 + (DOE) | Company Benefits | Travel Allowance | Performance Related Bonus | Matched Pension Contribution

Location:

Walsall, West Midlands or Cambridge, Cambridgeshire | Hybrid

Contract:

Full Time | Permanent | 40 hours per week

South Staffordshire Water, which operates across two regions as Cambridge Water and South Staffs Water is a privately-owned regulated water only company.

South Staffs Water supplies a population of nearly I.3 million. The area of supply stretches from the edge of Ashbourne in the north, to Halesowen in the south, and from Burton on Trent in the east, to Kinver in the west.

At South Staffs Water, we provide essential services to thousands of customers every day. As our Head of Production, you will play a critical role in ensuring the safe, reliable and sustainable delivery of high-quality drinking water, whilst helping shape the future of our production operations.

This is a senior leadership position responsible for overseeing water treatment, storage, maintenance, resilience and asset management activities across our production network. You'll provide strategic direction, drive operational excellence, and lead significant investment and improvement programmes that support our long-term business objectives.

Working closely with senior stakeholders across the business, you will balance operational performance, regulatory compliance, customer expectations and financial sustainability in an increasingly complex environment.

• Provide strategic leadership across water production operations, ensuring assets are operated safely, efficiently and in line with regulatory, environmental and water quality standards.
• Lead the development and delivery of production, maintenance and asset management strategies that improve resilience, optimise performance and support long-term business goals.
• Ensure treatment, production and storage assets operate at optimum levels, balancing performance, risk, compliance and cost efficiency.
• Drive a culture of operational excellence through strong governance, assurance, continuous improvement and data-led decision making.
• Lead the delivery of operational and capital investment programmes, ensuring projects achieve agreed outcomes to time, cost and quality standards.
• Optimise treatment processes to improve efficiency whilst maintaining the highest standards of water quality and environmental compliance.
• Provide senior leadership during incidents and resilience events, acting as the escalation point for significant operational challenges.
• Ensure compliance with all statutory obligations, including water quality, environmental, health and safety, and reservoir safety requirements.
• Lead, coach and develop a team of operational leaders and technical specialists, creating a high-performing and accountable culture.
• Drive innovation and transformational change, adopting new technologies and ways of working to create long-term value.
• Build strong relationships with regulators, contractors, industry partners and internal stakeholders.
• Contribute to business planning, regulatory submissions, investment strategies and future resource planning.

• Deliver outstanding operational performance across our production assets.
• Build and develop an engaged, high-performing leadership team.
• Maintain safe, resilient and compliant production operations.
• Successfully deliver investment and maintenance programmes that support future business needs.
• Provide customers across both operating regions with a consistent supply of high-quality drinking water.
• Lead the successful delivery of key resilience and growth initiatives, ensuring our networks are prepared to meet increasing customer…