General Manager

The General Manager has overall responsibility for circa 30 staff including Assistant Manager, Team Leaders and Operatives.

As a General Manager you will report into the Director. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered.

• Contribute fully to the effective planning and delivery of the operational teams within the contract area.
• You will participate and innovate in securing the long-term future of the contract region.
• You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions.
• Provide the day to day leadership required to meet local and national objectives.
• Contribute fully to the effective planning and delivery of the operational teams within the contract area.
• Participate and innovate in securing the long-term future of the contract region.
• Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions.
• Direct the operational activity of the business to meet requirements as set by the Director.
• Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required.
• Monitor the performance of the business through agreed reporting procedures. Safeguard the company’s image and credibility.
• Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard. and actively participate in the maintenance and improvement of the overall company QHSE culture.
• Monitor the contract’s financial and reporting procedures, and assist the Regional Director in the setting of budgets.
• Ensure the maintenance of quality standards, in particular the application of the company’s Quality Management systems for ISO
  9001, ISO
  4001 and ISO
  45001.

• Responsible for operational planning and service delivery.
• Oversee and contribute to the smooth running of the contract.
• Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract, ensuring daily updating
• Evaluate the productivity of the employees.
• Monitor the efficiency and organise the maintenance of vehicles and machinery.
• Evaluate the products and services provided by the company, for maximum efficiency.
• Carry out financial reporting including forecasts of sales, costs and profits.
• Review management accounts and will produce accurate monthly forecasts.
• Review stock levels.
• Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates.
• Inspect and certify completed works.
• Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out.
• Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts.
• Carry out other duties that may arise relevant to the role.
• Determine staffing levels and establish an effective team.
• Ensure that all employees are effectively managed and employee records are kept up-to-date.
• Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations.
• Effectively implement and monitor the company's health & safety policy and associated procedures.
• Liaise with customers to: agree programmes of work,…