Water and Quality Regulations Manager

Responsibilities

• Lead and develop a high-performing water quality team, managing performance, development, and engagement
• Ensure compliance with the Water Supply (Water Quality) Regulations 2016 and Information Direction 2020
• Develop and deliver water quality monitoring and sampling programmes
• Investigate incidents and regulatory breaches, ensuring effective resolution and learnings applied
• Provide expert advice to operational teams to maintain safe, compliant water quality standards
• Monitor performance metrics, driving continuous improvement and innovation
• Oversee audits, policies, and hygiene practices to support public health protection
• Represent the business with regulators, industry forums, and supply partners
• Communicate key water quality updates and insights across the organisation

• Degree in a relevant scientific discipline (e.g. Bacteriological Sciences)
• Chartered status (or working towards)
• Strong knowledge of water quality regulations, DWI guidance, and the Water Industry Act
• Experience operating in a regulated utilities environment
• Understanding of sampling, analytical methods, QA/QC, and UKAS standards
• Strong leadership, communication, and decision-making skills—particularly in incident scenarios
• Familiarity with systems such as SCADA, GIS, and water quality databases
• Full UK driving licence