Quality Manager

Are you the right applicant for this opportunity Find out by reading through the role overview below.

Willenhall, West Midlands

Up to £45,000 + Bonus + Excellent Benefits

Permanent | Full Time

A well-established and growing UK manufacturing business is looking to appoint a Quality Manager to take ownership of the site’s quality and environmental systems and drive continuous improvement across operations.

This is an excellent opportunity for a quality professional who enjoys working closely with production, engineering, and customers to improve processes, reduce non-conformances, and maintain high operational standards.

The successful candidate will manage the site’s ISO 9001 Quality Management System and support ISO 14001 Environmental Management activities. The role will involve carrying out product and process audits, leading investigations using 5 Why, 8D, and other structured problem-solving techniques, monitoring customer complaints, maintaining calibration and inspection systems, and ensuring effective document control and SOP management across the site.

Applicants should have experience in a Quality Manager or senior quality role within manufacturing, engineering, metals, or industrial processing. A good understanding of ISO 9001 is essential, while ISO 14001 knowledge would be advantageous. Strong analytical skills, a proactive approach to continuous improvement, and the ability to communicate effectively with both operational teams and customers are key requirements for the role.

• a salary of up to £45,000
• a seasonal performance bonus
• 25 days holiday plus bank holidays
• a defined benefit final salary pension
• private medical insurance
• life assurance
• an employee assistance programme
• retail and leisure discounts
• a cycle-to-work scheme
• free parking

Working hours are Monday to Friday, 40 hours per week, with flexibility around start and finish times typically worked between 07:00 and 18:00.

This is a fantastic opportunity to join a secure and supportive manufacturing business where quality is genuinely valued and where there is scope to make a real impact and develop a long-term career.