Team Leader, Retail

Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast‑paced environment? Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store.

• Coaching and mentoring staff, ensuring they are set up for success.
• Motivating the team to achieve and exceed store and team targets.
• Supporting the Store Manager with rosters, payroll budgets, prevention of stock loss and store procedures.
• Stepping in for the Store Manager in their absence, keeping everything running smoothly.
• Being a key holder and ensuring the store is opened and closed at the correct times.
• Providing exceptional customer service and ensuring your team does the same.

• Regular hours and a rota released at least four weeks in advance.
• Commission at Christmas based on store sales and hours worked.
• Thirty days holiday (pro rata depending on contract hours).
• 20% off perfume and access to all customer offers.
• Additional discounts with AS Watson partners including Superdrug and 3 mobile.
• Opportunities to win prizes and incentives based on personal, team and store performance.
• Continuous learning and training to ensure ongoing development.
• Access to Wagestream for financial wellbeing support.
• Pension, health and wellbeing benefits and other company perks.

• Have a talent for building relationships, coaching and mentoring.
• Have a passion for teamwork and for achieving success together.
• Have a spark for learning and upskilling about perfume.
• Can be flexible with your work patterns.
• Have previous experience leading a team, or be an experienced sales advisor ready for your next step.