Colleague Extra
Listed on 2026-06-15
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager, Retail Sales
Tesco UK
• Walsall
• Permanent
• Working hours 16
• Apply by 16-Jun-2026
Availability Window
Sun 08:00:00 14:00:00
Tue 06:00:00 10:00:00
Wed 06:00:00 14:00:00
Sat 14:00:00 20:00:00
Our Tesco Colleague rate of pay starts from £13.28 an hour, this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We guarantee a minimum of 16 hours per week, but if you prefer fewer hours (to a minimum of 12) we also welcome applications. We schedule your contracted hours within the availability windows and will give you three weeks' notice of your shifts. We support flexibility, so if your available times match closely but not exactly, we would still love to hear from you.
Customers are at the heart of everything we do. This role is for doers, offering variety and everyday challenges that make it exciting.
- Being a colleague in one of our stores means you will help serve shoppers better every day.
- You will meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome.
- Whether you want stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this role can be for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
What is in it for you- Holiday starting at 20 days, plus a personal day rising to 22 days after 12 months (plus bank holidays)
- Request flexible working from day one
- 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard; additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support mind, body, and life
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
- Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to colleague networks, including spaces for colleagues to come together from a range of backgrounds
- Know your customers and serve them with passion and pride, giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking and replenishment areas as required.
- Put into practice the training received, ensuring work is safe, effective, and customer service is brilliant.
- Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Be knowledgeable about the store's performance, understanding your role and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome, and always follow policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers so they leave having experienced a great shopping trip.
- Initiative and the ability to make customer‑centric decisions.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues, creating team spirit, having fun and celebrating success.
- Be on time, well presented, and ready to be a brand ambassador.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
We only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery, and driving roles.
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