One Stop - Franchise Launch Support Manager
Listed on 2026-07-30
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Retail
Retail & Store Manager, Operations Management
One Stop are recruiting for a Franchise Launch Support Manager to support the successful transition and launch of franchise stores, ensuring they open on time, operate legally, and meet required retail standards. The role is key to delivering training, driving compliance, and working cross-functionally to minimise risk, protect the brand, and enable strong store performance.
About the roleOne Stop are recruiting for a Franchise Launch Support Manager to support the successful transition and launch of franchise stores, ensuring they open on time, operate legally, and meet required retail standards. The role is key to delivering training, driving compliance, and working cross-functionally to minimise risk, protect the brand, and enable strong store performance.
You will be responsible for- Support stores through the Epos go Live training program
- Support stores through the Off-Site training program
- Complete Closure visits in stores going through the transition process
- Support & manage the Store Launch process collectively with property Store Launch manager
- Ensure that the store is trading legally throughout the process
- I take accountability for the new store I am involved in and ensure that they open on time and with highest retail standards
- Ensure that the Franchisee has been `signed off` on EPOS training program
- Ensure that the store has access to all training guides & information
- Ensure all signed training documents are returned to the office
- Ensure that Franchise store complies with the One Stop WOWs as per the Operating manual guidelines
- I support my stores through the transition process and review their training progress at each visit
- Work cross functionally with all Franchise functions to ensure a smooth transition
- Give honest feedback to my line manager about my stores & celebrate success
- I feedback to the SLSM & BDM about any legal issues or concerns that need to be addressed with the Franchisee
- I am seen as a role model and `go to` person for Franchisee`s throughout the process for them
- I share best practise and knowledge with my colleagues
- I am always professional and an ambassador for the business
- I attend quarterly team meetings and attend training courses relevant to my job role
- I have a flexible approach to my working pattern and work closely with the SLSM and my team to do this
- I manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers
- Pc Literate
- Epos Super User
- Specialist in Stock Management
- Team building
- Effective training & coaching skills
- H & S Aware
- Decision making
One Stopis committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!
FlexibleWorking
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
OneStop Benefits
At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
To explore the full list of colleague benefits, please and scroll to the bottom of our Careers Page.
* As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*
Community InvolvementAt One Stop, being part of the community is at the heart of everything we do. From supporting local charities…
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