Family Deputy Manager

Walsall, United Kingdom | Posted on 26/05/2026

As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams.

We offer a range of services, including:

• Family Assessment
• 16+Supported Living
• Learning Disabilities

All of our services are designed to provide safety, growth, and independence for individuals and families.

Our Mission

At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centered approach, we ensure reliability and progress, creating lasting value for those we care and support.

Your Role as a Deputy Manager within Family Assessment:

• Assess parents to safeguard and promote their children’s well-being.
• Support and mentor parents in developing essential parenting skills.
• Provide advice and guidance to help families build stability.
• Work in a fast-paced and dynamic environment.
• Navigate challenges with resilience and adaptability.
• Mentor new and less experienced staff.
• Lead the team throughout shifts.
• Strive to develop the offer the best support to families.
• Work closely with the centre manager to develop and maintain the service to be Ofsted compliant.
• Act as a role model and mentor to staff, demonstrating professionalism, integrity, and a commitment to the highest standards of care and ethical practice.
• Provide leadership, guidance and support to the Staff Team.
• Provide support staff with effective supervision and probation.
• Support the manager with staff development, recruitment and retention.
• Be responsible with the manager for ensuring the rotas are covered.

Our Ideal Candidate should:

• Hold a Level 3 in Children and Young Peoples Workforce Diploma (or equivalent).
• Either hold or be committed to completing their Level 5 diploma in Leadership and Management for health & social care children & young people services.
• Have a minimum two years' experience working in social care.
• Knowledge of legislation and Ofsted requirements.
• Prioritise the safety and well-being of children.
• Nurturing and supportive, with strong mentoring skills.
• Experienced in safeguarding and creating a stable environment.
• Empathetic, understanding, and encouraging.
• Self-motivated and adaptable to a fast-paced setting.
• Have experience leading and motivating a staff team.
• Able to apply transferable skills from relevant experience.
• Strong communication skills with a high level of empathy.
• Remains calm under pressure.
• Strong interpersonal skills and the ability to build positive, effective relationships with children, parents, and professionals.
• Someone who is committed to a career in supporting families.

• We recognise your skills with structured Salary Grades that reflect your Experience and Qualifications
• Our Pay Structures are at the forefront of National Pay Standards.
• Excellent Opportunities for career progression pathways creating opportunities from;
• Support worker
• Senior Support Worker
• Team Leader
• Deputy Manager
• Registered Manager
• Service Manager
• Full induction program before you start.
• Service specific training to refine and enhance your skills.
• We fully fund your training and qualifications through our Nationally Accredited Training Centre.
• Access to excellent employee benefits designed to support your health, wellbeing, and personal development.

With strong management support and supervision, you will always have the guidance, encouragement, that give you the tools and confidence that you need to thrive in your role and career.

Areyou Ready to Start Your Career in Social Care? Speakto our Talent Team and join the Progressive Care Community!

** Dueto the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel.**

** Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK.**