Homeless Prevention Officers

Homeless Prevention Officers -

G6: £31,537 - £34,434 per annum

Are you passionate about making a real difference to people’s lives and helping individuals and families secure safe, stable housing? We are looking for a number of compassionate, resilient and proactive Homeless Prevention Officers to join our Customer Engagement service. In this role, you will provide practical advice, support and guidance to people at risk of homelessness, working with partners to prevent crisis, promote independence and help customers achieve positive and sustainable housing outcomes.

• Provide support and guidance to individuals and families at risk of homelessness, aiming to prevent them from losing their homes.
• Assess needs, offer advice on housing options, liaise with landlords and other stakeholders.
• Provide advice and access on financial assistance and support services.
• Ensure stable accommodation where possible and address any underlying issues that may contribute to housing instability.

• You are well organised and communicate effectively with a wide range of people.
• You thrive in fast-paced environments, using sound judgement and confidence to make decisions.
• You are committed to supporting vulnerable people and creating positive change.
• You bring empathy and resilience, with a strong commitment to supporting Walsall residents through challenging times.

This is a truly rewarding role where your efforts will have a direct and lasting impact on the lives of people in need. Walsall Council values its staff and offers excellent opportunities for training and career development, along with a supportive and inclusive working environment.