Scheme Manager - Supported Housing

Scheme Manager
- Supported Housing

Are you an experienced supported or sheltered housing professional with a strong understanding of housing management, safeguarding and resident wellbeing? We are recruiting for a permanent Scheme Manager to oversee two supported housing schemes in South Trafford.

Location:

South Trafford
- Timperley and Hale, Greater Manchester

Salary: £24,545 to £27,000 per annum, plus benefits

Contract:

Permanent

Working pattern:
Site based across two schemes, with occasional meetings at the Manchester office

Portfolio:
Approximately 56 supported housing units

Closing date: 12:00 noon on Wednesday 12 August 2026

Interviews:
In person at one of the South Trafford schemes

Working as part of the Supported Housing team across the Trafford Borough, you will lead applications and allocations, manage the day-to-day housing service and develop the support offer for current and prospective residents. You will ensure the schemes are safe, compliant and well managed while promoting residents' independence and wellbeing.

Essential sector requirement:
Applicants must have relevant experience gained within a local authority/council or housing association. Applications based solely on private-sector property, general care or hospitality experience will not meet the essential criteria.

• Ensure full compliance with tenant, tenancy, housing management and scheme responsibilities.
• Keep safeguarding and resident wellbeing at the centre of all actions and decisions.
• Manage applications, assessments, allocations, voids and lettings efficiently.
• Identify residents' support needs and work with partner agencies to achieve appropriate outcomes.
• Deliver person-centred services that promote choice, independence and a positive resident experience.
• Build effective relationships with residents, visitors, contractors, colleagues and external partners.
• Maintain accurate records and use digital systems to support reliable service delivery.
• Contribute to team meetings, shared learning, training and continuous service improvement.

• Essential:
  Recent, relevant housing experience gained within a local authority/council or housing association.
• Experience in scheme management, supported housing, sheltered housing, tenancy management or a closely related housing service.
• Knowledge of allocations, voids, lettings, resident engagement and housing management compliance.
• A sound understanding of safeguarding and the needs of older people and/or vulnerable adults.
• Strong communication, relationship-building, organisation and problem-solving skills.
• Confidence using Microsoft applications and digital housing or customer management systems.
• A full UK driving licence and access to a car that can be insured for business use - both are essential.
• Willingness to complete an Enhanced DBS check and occasionally work an evening or weekend if required.

• Salary of £24,545 to £27,000 per annum.
• 28 days' annual leave, rising to 31 days after three years, plus bank holidays.
• Generous pension contributions, with the employer doubling employee contributions up to a 12% employer contribution.
• Health cash plan, life assurance, company sick pay and employee wellbeing support.
• Enhanced family and carers leave, paid volunteering leave, Cycle to Work and high-street discounts, subject to scheme terms.
• Flexible working requests can be made from day one; however, this role is operationally site based.