Fleet Services Advisor

About this Role

Are you an organised Fleet Services Advisor or someone with transferable customer and fleet support experience looking to step into the vans and asset rental world? This Fleet Services Advisor role plays a key part in keeping our hire fleet roadworthy, compliant, and ready for customers, while supporting branch performance and service delivery.

• Act as a central point of contact for vehicle maintenance, damage management, and customer queries.
• Support vehicle check in and check out inspections so responsibility for damage is always clear.
• Work closely with the Operations Maintenance and Damage Supervisor and wider branch team.
• Help ensure vehicles remain compliant, clean, safe, and fit for hire at all times.

You enjoy working in a customer focused, detail led environment where no two days look the same. You are comfortable juggling priorities, communicating clearly, and following processes, even when things get busy.

• A full UK driving licence.
• Experience delivering great customer service, ideally in a fleet, automotive, logistics, or service based setting.
• Strong organisation skills with good attention to detail and confidence using systems and Microsoft Office.
• Able to stay calm under pressure and manage multiple tasks to deadlines.

Not sure you tick every box? That is ok. We value potential, transferable skills, and a willingness to learn.

Dawsongroup has been in business since 1935 and operating in asset rental since 1974. Today we are a leading provider of vans and specialist assets, helping customers stay resilient through smarter asset strategies.

• Over 50 years of experience in asset rental and 90 years as a business.
• A strong focus on integrity, compliance, and solving customer challenges.
• Ongoing investment in people, fleet, and infrastructure.
• A culture built around growing together, owning your actions, and working smarter.

This role offers long term opportunity within a stable, growing business where development is encouraged and supported. You will be trusted to build relationships, learn new skills, and shape your career within the vans division and beyond.

• Internal progression pathways across the UK and internationally.
• Funded training and development opportunities.
• 25 days annual leave (including your birthday), plus bank holidays, with up to 10 additional days available through length of service and purchase scheme.
• Life assurance, wellbeing support, cycle to work scheme, and seasonal gifts.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We are particularly keen to hear from underrepresented groups and those who may not meet every requirement but bring the right mindset and transferable skills.

If you want to take the next step with an asset rental business that genuinely values people, this could be the opportunity for you. Bring your experience, curiosity, and commitment and help us keep our fleet and our service moving forward. Our people are our greatest asset.