Office Manager In Home Healthcare

Office Manager – Home Care

Bright Star Care of Concord, Lexington, and Woburn is hiring an Office Manager in Home Healthcare to oversee daily administrative operations, support our care team, and enhance client service efficiency.

• Top brand in home health care with Enterprise Champion for Quality award
• Flexible scheduling to fit your lifestyle
• Competitive salary, performance bonuses, and professional development opportunities
• Collaborative, supportive work environment that values growth and wellness

• Oversee day‑to‑day office operations, ensuring efficiency and organization.
• Serve as liaison between administrative team, caregivers, and clients for seamless communication.
• Manage incoming calls, scheduling, and billing processes to support staff and client needs.
• Maintain compliance with Bright Star Care policies, state regulations, and healthcare industry standards.
• Assist with recruiting, onboarding, and credentialing of new employees.
• Track office supplies, vendor relationships, and inventory management.
• Respond promptly to client and staff inquiries, resolving issues effectively.
• Support business development efforts, including marketing and community outreach.
• Maintain confidential records, documentation, and employee files.

• 2‑3 years of experience in office management within a Home Care Agency (must‑have).
• Bachelor’s degree in business administration, healthcare management, or related field (preferred).
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Experience with payroll, billing, and HR functions is a plus.

Join a dedicated team that recognises the hard work of its staff and provides resources and support needed to succeed. Embrace the opportunity to grow professionally and make a lasting impact at Bright Star Care!