Executive Assistant; Virtual

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.

• Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect

• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement

• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate

• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

To create conditions within which people can thrive!

The Virtual Executive Assistant (EA) serves as a high-level strategic partner and right-hand coordinator to the executive. Designed for a proactive, highly organized, and discreet individual, this role goes beyond traditional task execution to create true executive capacity through sound judgment, complete calendar ownership, anticipation, and proactive project follow-through.

The ideal candidate will manage complex, fast-moving priorities across multiple business initiatives, align personal and professional logistics, and act as a reliable backstop to ensure commitments, meetings, and projects are tracked through completion without falling through the cracks.

Complex Calendar & Schedule Ownership

• Master Scheduling:
  Manage and own complex professional and personal calendars, including multi-time-zone meeting coordination, travel buffers, schedule changes, and focus blocks.

• Proactive Rescheduling:
  Exercise judgment during sudden schedule shifts by immediately reorganizing displaced appointments and ensuring critical commitments are rescheduled rather than lost.

• Forward Planning:
  Look ahead 4 to 6 weeks to identify conflicts, prioritize high-value requests, and present solutions directly rather than escalating scheduling problems.

• Capacity Protection:
  Shield the executive’s time by establishing focus blocks, scheduling 1:1s with executive team members, and determining which requests can be accepted, deferred, or declined.

Daily Executive Morning Briefings

• Conduct a daily morning briefing call (between 8:15 AM – 8:45 AM ET) to align on the day’s schedule, review prep materials, highlight top priorities, discuss pending approvals, and flag pending deadlines or action items.

Meeting Management, AI Summaries & Follow-Through

• Attend selected leadership and operational meetings to capture explicit and implicit action items, deliverables, and timelines.

• Utilize modern AI and automation tools to generate, format, and distribute clear meeting notes, agendas, and summaries to key stakeholders.

• Maintain a central tracker for open action items across initiatives, systematically following up with team members and executive stakeholders to drive projects to closure.

• Gently remind and manage the executive upward regarding pending decisions, signatures, or neglected high-priority deliverables.

Inbox & Communication Management

• Screen, triage,…