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Strategic Customer Success Manager; Hybrid

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Mass Digital Health
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 99000 - 173000 USD Yearly USD 99000.00 173000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager (Hybrid)

Wolters Kluwer in the United States is seeking a Customer Success Engagement Manager to lead customer value across the Up To Date  product portfolio. You will serve as the lead CS representative for strategic accounts within a US region, driving adoption, engagement and value realization.

The role sits on a regionally organized team spanning CS and Sales to ensure strong executive relationships, smooth on-boarding, and renewal growth.

The Strategic Customer Success Manager (Hybrid) role at Mass Digital Health is now open for applications in Waltham, MA, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Waltham, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 99..

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