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Customer Service Rep Customer Success Mgr./ CSM

Membership Sales & Service Associate

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: BJ's Wholesale Club
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
A leading wholesale retailer in Waltham, Massachusetts, is seeking an enthusiastic team member to execute loyalty programs and provide excellent customer service. This role involves renewing memberships, assisting customers with inquiries, and ensuring a positive shopping experience. Candidates should have prior customer service or sales experience and exhibit strong problem-solving skills. Join us to be part of a dynamic team committed to member satisfaction and operational excellence.
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Position Requirements
10+ Years work experience
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