Customer Support & Video Banking Specialist
Listed on 2026-10-08
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bank Customer Service, Bilingual
Cambridge Savings Bank is seeking a Customer Resource Center Specialist to be the first point of contact for customers across telephone and digital channels. You will deliver knowledgeable solutions and document interactions in the CRM system to ensure a seamless experience.
In this role, you will handle inquiries about bank products and services, perform customer transactions (including video banking), and collaborate across departments to support customers while adhering to BSA/AML
Step into the Customer Support & Video Banking Specialist role at Cambridge Savings Bank in Waltham, MA, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Support & Video Banking Specialist role in the description above.
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