Hybrid CSM SMB & Adoption
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Customer Service/HelpDesk
Job Description & How to Apply Below
Imprivata is seeking a Customer Success Manager I for a hybrid role based in Austin, TX or Waltham, MA. You will engage with the majority of Imprivata's SMB customers, driving retention, adoption, and customer outcomes across cross-functional teams.
The CSM I will collaborate with Renewals, Support, Sales and Leadership to resolve issues and identify opportunities for cross-sell and addons, while guiding customers through lifecycle milestones and success metrics.
We are seeking a motivated Hybrid CSM I for SMB Growth & Adoption to join Imprivata in Waltham, MA, United States.
The position is based in Waltham, MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 73.000 - 84.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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