Medical Assistant II

Job Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

• Assists junior Medical Assistants with day‑to‑day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Shows patients to examination rooms, prepares necessary equipment for healthcare providers, and interviews patients to obtain medical information, measures their vital signs, weight, and height, and records information in the patient’s medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Performs general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer‑service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Is responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

• Education:
  
  High School Diploma or Equivalent required or Associate’s Degree in Medical Assisting preferred.
• Licenses and Credentials:
  Basic Life Support (BLS) Certification;
  Certified Medical Assistant (National Certification).
• Experience:
  
  Direct MA experience or medical‑field work 1‑2 years required.
• Knowledge, Skills and Abilities:
  
  Strong interpersonal and communication skills; ability to prioritize tasks in complex and busy environments; accuracy and attention to detail; compliance with privacy regulations; ability to take vital signs, manual blood pressure, and collect specimens; comprehensive knowledge of medical terminology, procedures, and protocols; proficiency in electronic health record (EHR) systems and medical office software; use of logic and reasoning to identify strengths and weaknesses of alternative solutions;
  
  managing one’s own time and the time of others.

• Standing Frequently (34‑66%)
• Walking Frequently (34‑66%)
• Sitting Occasionally (3‑33%)
• Lifting Frequently (34‑66%) 35 lbs+ (w/assisted device)
• Carrying Frequently (34‑66%) 20‑35 lbs
• Pushing Occasionally (3‑33%)
• Pulling Occasionally (3‑33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34‑66%)
• Stooping Occasionally (3‑33%)
• Kneeling Occasionally (3‑33%)
• Crouching Occasionally (3‑33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34‑66%)
• Gross Manipulation (Handling) Frequently (34‑66%)
• Fine Manipulation (Fingering) Frequently (34‑66%)
• Feeling Constantly (67‑100%)
• Foot Use Rarely (Less than 2%)
• Vision – Far Constantly (67‑100%)
• Vision – Near Constantly (67‑100%)
• Talking Constantly (67‑100%)
• Hearing Constantly (67‑100%)

Onsite

52 Second Avenue

32

Regular

Day (United States of America)

$17.36 – $24.45/Hourly

3

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other…