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Healthcare Customer Service Rep

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Healthcare Support Staffing
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare / Medical Sales
Salary/Wage Range or Industry Benchmark: 15 - 16 USD Hourly USD 15.00 16.00 HOUR
Job Description & How to Apply Below

Health Care Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including:
Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. Health Care Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes” to any of these questions – this is the position for you!

Daily Responsibilities
  • Primary job function is answering inbound calls
    • Provider inquiries regarding eligibility, benefits and claims for their Ambetter insurance
  • Various off phone projects
    • Responding to email inquiries and secured portal messages
    • Investigating claim issues and following up with billing offices
    • Requesting EOBs
Hours for this Position
  • Start Date:

    11/10 with 3 weeks of Call Center training
Advantages of this Opportunity
  • Competitive salary, negotiable based on relevant experience ($15-$16/hr.)
  • Benefits offered, Medical, Dental, and Vision
  • Fun and positive work environment
Qualifications
  • Healthcare experience required
  • Experience with providers, medical billing, or claims
  • 2+ years of customer service experience
  • Reliable transportation (must have their own car)
  • Go-getter mentality (flexibility, ability to think outside the box)
  • PREFER candidates with commercial insurance experience
Additional Information

Interested in being considered?

If you are interested in applying to this position, please contact Sheena Lagaylay @ and click the Green I’m Interested Button to email your resume.

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