Senior Prompt Engineer, Pega Blueprint

Call us a low-code platform for AI-powered decisioning and workflow automation. But that's only the beginning. The Pega Platform™ simplifies how enterprises work smarter, unify experiences, and adapt instantly.

Pega is changing the way the world builds software. Our goal is to be the #1 AI-powered decisioning, low-code, workflow automation company in the world. In this role you will develop, assess, test, and optimize AI prompts and agents throughout Pega GenAI Blueprint, powering our clients’ transformational needs.

This role involves leading prompt and agent design and success across LLMs and versions, researching LLM, prompt engineering, and agent advancements, and collaborating on and aligning design across Pega's AI architecture. You will be part of a team that works directly with our Chief Product Officer on the Pega Blueprint SaaS offering.

• Develop and optimize prompts, prompt frameworks, and prompt strategies
• Design, test, and build software components for prompt execution and testing
• Design and develop agents and multi-agent solutions, execution, and testing
• Collaborate with data experts on prompt development, scalability, ethics, and evaluation
• Create prototypes and proofs-of-concept for new ideas
• Lead advancement in prompt engineering through research, collaboration, and education
• Partner with product managers to drive productization of ideas into shippable solutions
• Communicate effectively with technical and non-technical audiences

• Bachelor’s degree in Computer Science, Linguistics, or related field
• 3+ years of experience in NLP or AI model development
• Expertise in prompt engineering and LLMs such as OpenAI GPT, Google Gemini, Anthropic Claude
• Knowledgeable in prompt design, measurement, and refinement, as well as managing LLM limitations and effectiveness
• Experience with RAG (Graph, Agentic, etc.) is a plus
• Strong communication and project leadership abilities
• You are able to work at the VP and C-level
• Teamwork and collaboration skills
• Must be local to Waltham, MA and able to come onsite 3 days per week

• 5+ years of development experience preferably in a product development company
• Strong knowledge of programming languages like Python, Java
• Strong problem solving and critical thinking
• In-depth knowledge of prompt engineering and optimization
• In-depth knowledge in multi-agent solutions
• Proficiency with LLMs and versions, and their trade-off
• Knowledge on harnessing multi-modal and streaming capabilities of modern LLMs
• Familiarity with Git, Docker, Kubernetes and cloud architected solutions
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Base salary range for this role is 106, USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Apply online through our careers portal.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.