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IT Business Analyst IT Consultant IT Support IT Project Manager

Enterprise IT Incident & Service Lead

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Prattwhitney
Full Time position
Listed on 2025-12-13
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, IT Support, IT Project Manager
Job Description & How to Apply Below
A leading aerospace and defense firm based in Waltham, Massachusetts, is seeking an Enterprise IT Analyst. You will manage IT operations, along with incident and SLA management to ensure effective support and operations. The ideal candidate will have 5+ years of experience in IT, an ITIL certification, and strong problem-solving skills. This position requires collaboration with various business units and stakeholders to improve customer satisfaction and operational excellence.
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