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Senior AI Platform & Strategy Architect

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: ServiceNow, Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 172000 - 301000 USD Yearly USD 172000.00 301000.00 YEAR
Job Description & How to Apply Below

Service Now is seeking a Principal Product Success Architect for the GAIL Core Team in Waltham, MA. You will set strategic direction, own the hardest engagements, and build the infrastructure to scale the program across customers.

You will mentor engineers, define tooling roadmaps, and partner with product, engineering leadership, and customer success to translate field signals into product improvements. Strong communication and leadership are essential.

The following opening is for a Senior AI Platform & Strategy Architect with Service Now, Inc.

This opening is for the Senior AI Platform & Strategy Architect role at Service Now, Inc.

We are seeking a motivated Senior AI Platform & Strategy Architect to join Service Now, Inc. in Waltham, MA, United States.

Consider building your career as a Senior AI Platform & Strategy Architect at Service Now, Inc.

Position Requirements
10+ Years work experience
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