Bilingual Community Advocate

About REACH Beyond Domestic Violence

REACH Beyond Domestic Violence is a non‑profit organization providing safety and empowerment to survivors of abuse. We believe that everyone deserves to live free from fear and violence, and that centering survivor voices is one of the best ways to create healthier, more informed communities. Our work is inclusive of all survivors including women, men, children, and the LGBTQ community and has no income or other requirements to access services, apart from being a survivor of domestic violence.

Resources that we offer include a 24‑hour hotline, emergency shelter, support groups, legal advocacy, specialized children’s and family's services, community‑based survivor advocacy programs and prevention programs including community education and training.

At REACH, we strive every day to lead by example. The trust our survivor clients place in us is built off the trust we place in each other. We support each other through collaboration, accountability, and a shared belief that lasting change is possible. Together, we challenge harmful norms, embrace diversity and inclusion, and educate both individuals and communities so we can prevent, and ultimately end, domestic violence.

Bilingual Community Advocates work in our main office in Waltham with survivors from the Metro West Boston communities. This position provides support to survivors in Spanish and English. The Advocate role includes a combination of case management, emotional support & advocacy services to adult survivors of domestic violence within an agency framework that is trauma‑informed, strength‑based, relational, and empowering.

• Direct Service/Advocacy Responsibilities:
• Serve as advocate for community members, including advocacy work around issues such as housing, benefits, employment, childcare, medical and dental care, education, legal matters, immigration, mental health, and substance abuse
• Work with other REACH staff to address survivors’ needs and concerns
• Support the intake process including conducting intakes with survivors new to REACH’s program
• Assist survivors with contacting community resources, setting up appointments, and transportation to and from appointments
• Attending and providing emotional support to survivors at court hearings.
• Collaborating with community partners and providers to ensure survivors have access to services.
• Attend any meetings or appointments that will assist in providing quality advocacy to survivors
• Work with the Director of Children, Family and Group Services to address children’s needs, including school registration, daycare, after school programs, and summer camps.
• Co‑facilitate assigned support groups.
• Maintain survivors’ records including service delivery records, advocacy plans, and other documentation in accordance with confidentiality guidelines.
• Other duties as assigned by supervisor or leadership.
• Systems Advocacy Responsibilities:
• Develop and maintain relationships with housing authorities, DTA and DCF offices, employment agencies, medical, immigration, legal, substance abuse and other community resources.
• Support legislative advocacy priorities through REACH including survivor engagement
• Track changes in availability and eligibility requirements for housing subsidies, welfare, and other benefits.
• Inform other programs and institutions on domestic violence and our programs. Assist representatives in making information available to all members of their organization/institution.
• Other duties as assigned by supervisor or leadership.

• All staff at REACH commit to:
• Working to ensure that REACH’s values are demonstrated in the policies and procedures of the organization, every day.
• Working in collaboration with colleagues in other programs at the organization, participating with internal committees, and engaging with external and coalition work related to the role and/or the organization.
• Participating in staff meetings, weekly professional supervision, and weekly clinical supervision.

• This is an hourly, non‑exempt position.
• The hours for this position are 9am‑5pm, Monday‑Friday with one remote day on Friday.
• Some evenings…