Retail Store Leader Waltham, MA)

Amazing Intimate Essentials Waltham, Massachusetts, United States

Description:

Compensation: $18.00 - $19.00 + Sales Commission Opportunity

Love retail? Passionate about people? Ready to lead a team and make an impact?

At Amazing Intimate Essentials, our mission is simple:
To make intimacy a force for good in the lives of our customers.

For over 40 years, we've proudly served our communities by creating welcoming, inclusive, and judgment-free shopping experiences where customers can explore intimacy, wellness, and self-expression with confidence.

With 24 locations, Amazing Intimate Essentials is a specialty retailer offering intimate wellness products, apparel, and adult novelties. Our success is built on knowledgeable team members, exceptional customer service, and a genuine commitment to making a positive difference in the lives of those we serve.

We're looking for an enthusiastic, motivated, and results-driven Retail Store Leader to join our Medford, MA team!

If you're passionate about developing people, driving sales, and creating meaningful customer experiences, this could be your opportunity to do something AMAZING!

As our Retail Store Leader, you'll play a key role in bringing our mission to life through exceptional customer experiences, strong sales performance, and hands-on team leadership.

You’ll lead by example, creating an environment where every customer feels welcomed, respected, and comfortable exploring products that support their individual needs.

This is a highly visible, customer-facing leadership position. You’ll spend much of your time actively engaged on the sales floor, supporting customers, coaching Sales Associates, and ensuring the store operates efficiently.

Working closely with your Field Leader, you’ll help drive sales performance, maintain operational excellence, and build a dependable, knowledgeable, and customer-focused team.

• Lead by example through proactive customer engagement, personalized product recommendations, and exceptional service.
• Create a welcoming, inclusive, and judgment-free environment where customers feel comfortable exploring our products.
• Drive daily sales performance by demonstrating effective selling techniques, product knowledge, and add‑on selling opportunities.
• Monitor key retail performance indicators, including sales, average transaction value, and units per transaction, to identify opportunities for improvement.
• Help your team achieve sales goals through consistent coaching, encouragement, and accountability.

• Provide hands‑on leadership and real‑time coaching to Sales Associates.
• Set clear daily priorities and promote a positive, collaborative, and results‑oriented team environment.
• Support new hire onboarding, product knowledge training, and ongoing employee development.
• Reinforce company expectations for customer service, sales performance, reliability, and professionalism.
• Partner with your Field Leader to communicate staffing needs, performance concerns, and opportunities for improvement.
• Lead by example by maintaining a strong, visible presence on the sales floor.

• Oversee daily store operations, including opening and closing procedures, point-of-sale transactions, cash handling, and deposits.
• Maintain attractive merchandising displays, accurate inventory, and a clean, organized, customer‑ready store.
• Support inventory counts, product replenishment, and loss prevention procedures.
• Ensure company promotions, product launches, and operational initiatives are executed consistently.
• Follow company policies, safety procedures, and…