Sales Support Coordinator

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Position: Sales Support Coordinator

FLSA Status: Exempt

Salary Range: $55,000 - $60,000 / yr

Location: Waltham, MA (Hybrid - 3 Days - Office / 2 Days - Remote)

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will help with incoming orders, follow up with clients and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

• Process orders using Salesforce
• Check data accuracy in orders compared with provided quotations
• Contact clients to obtain missing information or answer queries
• Maintain and update sales and customer records
• Follow up with clients, and sales team, regarding open quotations
• Develop biweekly/monthly sales reports for our sales team
• Create quotes for sales team

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software (Salesforce), Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Experience creating reports and dashboards via Salesforce
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines and high volume
• Certification in Marketing, Sales or relevant field is a plus

Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China.

Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.

Collaborative Culture:
You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact.

• Insurance including Medical, Dental & Vision with significant employer contributions
• Employer-funded Health Reimbursement Account
• Healthcare & Dependent Care Flexible Spending Accounts
• 100% Employer-paid Employee Life and AD&D Insurance, Short and Long Term Disability Insurance
• 401k plan with generous employer match
• Access to an Employee Assistance Program

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!

As an Equal Employment Opportunity and Affymative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed.