HVAC Technician; Service & Installation

The HVAC Technician (Service & Installation) position is ideal for dedicated professionals who specialize in the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. This full‑time role is designed for individuals experienced in both residential and commercial HVAC environments, offering the opportunity to work with a diverse clientele and handle a broad range of technical challenges. The position requires a blend of hands‑on technical skill, customer service excellence, and a commitment to safety and teamwork.

Located in Waltham, MA, this role provides the chance to work in a vibrant metropolitan area, servicing customers throughout the Boston region.

In the HVAC Technician (Service & Installation) role, you will be responsible for conducting thorough diagnostic evaluations, implementing effective solutions, and ensuring the safe operation of all systems serviced. You will also play a key part in mentoring less experienced technicians, sharing your expertise, and upholding the highest standards of workmanship and safety. The successful candidate is someone who is adept at troubleshooting complex systems, communicating clearly with clients, and documenting all service activities with accuracy and professionalism.

• Specializes in the installation, maintenance, and repair of residential and commercial HVAC systems.
• Full‑time position with a focus on technical expertise and customer service.
• Operates in a dynamic metropolitan area, providing services across a broad client base.
• Opportunity for career growth and skill development through mentorship and training.

• Install, maintain, diagnose, and repair a wide range of HVAC systems for both residential and commercial clients.
• Troubleshoot and resolve technical issues involving electrical, mechanical, and refrigeration components.
• Communicate system status and recommended solutions to customers in a clear and professional manner.
• Promote and explain maintenance agreement programs to clients.
• Document all service calls, maintenance activities, and equipment repairs in detail.
• Mentor and support junior technicians in technical best practices and workplace safety.
• Safely operate company vehicles and utilize technical tools and equipment as required.
• Participate in scheduled on‑call rotations, including emergency and weekend service calls.

• Full‑time, year‑round employment with potential for overtime.
• Profit sharing, project completion bonuses, referral bonuses, and employee stock ownership plan (ESOP) participation.
• Weekly pay cycle for consistent income.
• Comprehensive medical wellness programs and gym membership reimbursement.
• Paid time off, including holidays, vacation, sick leave, and flexible paid parental leave.
• Company‑sponsored training programs, apprenticeships, and safety certification coverage.
• Company vehicle or car allowance provided.
• Technology package, including a smartphone or tablet for work use.
• Tool replacement program and provision of safety equipment.
• Annual company events, team outings, and promotional giveaways.

• Minimum of 2 years of hands‑on experience in HVAC service and installation.
• Possession of a valid EPA Universal Refrigerant Handling Certification.
• Valid driver’s license with a clean driving record.
• Ability to safely work from extension and step ladders as required on job sites.
• Physical ability to lift at least 50 lbs and work in confined spaces as needed.
• Availability for 8‑10 hour shifts, including participation in on‑call rotations and weekend work.
• Strong communication and interpersonal skills for effective customer interaction.
• Legal authorization to work in the United States.