Senior Software Engineer - Chorus

Zoom Info is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

We're looking for a Senior Software Engineer to join a team that spans two of Zoom Info's most technically demanding domains. On the Engagement Intelligence side, we process and map customer engagements to CRM entities in real time, supporting some of the largest enterprises on the planet with multinational work forces — millions of engagement data points per day and over a billion pieces of potentially correlated data.

On the Chorus Platform side, we power Chorus.ai, a Conversation Intelligence platform that processes and analyzes an enormous volume of sales calls to surface insights on deal health, risk, and next steps for sales managers.

This is a role for an engineer who is energized rather than daunted by breadth: high-volume JVM streaming systems on one side, Python distributed services and third-party integrations on the other, with the seniority to make architectural calls across both and the humility to ramp quickly on whichever stack is less familiar.

What you will do Design, build, and deploy complex distributed systems across both domains

Build high-volume streaming data processing services using Kafka to handle millions of engagement data points per day Design and implement real-time engagement-to-CRM entity mapping systems

Develop robust Java-based microservices that integrate tightly with data storage solutions

Build and own Python backend services and RESTful APIs handling millions of customer requests per day Build third-party integrations with major conference providers using their SDKsOwn customer-facing aspects of the product end to end, from design through production operation

Drive architectural decisions that span both areas — data modeling, service boundaries, performance optimization

Help define and promote engineering best practices: design, documentation, code review, monitoring, observability

Mentor and train engineers across the team, raising the technical bar in both domains

Act as a technical point of contact across teams and personas, translating ambiguous product needs into concrete systems

What you bring7+ years of industry software development experience; B.S. in Computer Science, Mathematics, Software Engineering, or equivalent

Strong hands-on experience in both Java and Python in production settings (deep expertise in one and working proficiency in the other, with a track record of ramping fast on new stacks)3+ years building distributed systems and microservices at scale3+ years with streaming data platforms (Kafka strongly preferred)4+ years of cloud experience (AWS/GCP) — a must Solid experience with both SQL and No

SQL stores (Mongo, Elasticsearch)
Strong grasp of RESTful API design standards and event-driven architecture

Experience with CI/CD, package management, and release cycles

Strong architectural design skills while remaining deeply hands-on Excellent communication skills in English and the interpersonal range to collaborate cross-functionally

Demonstrated leadership: mentoring engineers, driving projects independently, taking initiative without being asked

Bonus points

Experience with CRM systems (Salesforce, Microsoft Dynamics) and integrating data services with them Apache Kafka ecosystem depth (Kafka Streams, Connect)
Spring Boot microservices deployed to cloud

Experience with conferencing platform SDKs (Zoom, Teams, Webex, Google Meet)
Familiarity with data pipeline orchestration tools

Monitoring and observability…