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Hybrid Complaints Administrator

Job in Walton-on-Thames, Surrey County, KT12, England, UK
Listing for: Niyaa People Ltd
Full Time, Contract position
Listed on 2026-08-26
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator, Business Administration, Government Administration
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Complaints Administrator — 6-8 Month Contract

Niyaa People Ltd on behalf of a housing organisation is seeking a detail-oriented Complaints Administrator to support the complaints and regulatory function. The role focuses on managing the complaints inbox, Housing Ombudsman portal messages, and ensuring accurate recording and routing to the right teams.

You will liaise with internal teams, monitor deadlines, and help maintain complaint records across relevant systems.

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