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Hybrid Assistant Customer Service Manager: Lead CX

Job in Walton-on-Thames, Surrey County, KT12, England, UK
Listing for: Return on Investment Ltd
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 45000 GBP Yearly GBP 40000.00 45000.00 YEAR
Job Description & How to Apply Below

Return on Investment Ltd in Walton on Thames is seeking an Assistant Customer Service Manager responsible for delivering high-quality customer experiences. You will manage complex customer cases and lead a team focused on continuous improvement.

The ideal candidate has solid experience in customer service, can handle escalations, and is familiar with the Consumer Rights Act. The role offers a hybrid working environment, competitive salary, and various employee benefits.

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