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Resident Complaints Specialist
Job in
Walton-on-Thames, Surrey County, KT12, England, UK
Listed on 2026-08-24
Listing for:
WPS
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
WPS is seeking a proactive Complaints Administrator to join the Walton-on-Thames team. You will manage the end-to-end complaints process, acting as the primary contact for residents and ensuring issues are investigated, recorded, and resolved within agreed timescales.
The role requires experience in complaints or customer service, strong communication, and excellent attention to detail. You will work closely with internal teams and stakeholders to support improvements and compliance with policy
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