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Empathetic Complaints Coordinator – Social Housing
Job in
Walton-on-Thames, Surrey County, KT12, England, UK
Listed on 2026-08-24
Listing for:
WATES
Full Time
position Listed on 2026-08-24
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Wates is seeking an organised Complaints Administrator in Walton on Thames to manage the end-to-end complaints process, ensuring fair handling within policy and regulatory standards. You will be the key contact for residents, recording issues accurately and guiding them through investigations.
The role requires strong written and verbal communication, attention to detail, and proficiency with IT systems and Microsoft Office.
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