Funeral Service Crew & Arranger

Position: Funeral Service Crew & Arranger Opportunities
Closing date: 12-11-2026

Co-op Funeral care, 679 Garratt Lane, Earlsfield, SW17 0PB

We are hiring Funeral Service Crew, Funeral arrangers/Mobile Funeral Arrangers.

You’ll need a full manual UK driver’s licence for the Funeral Service Crew.

You'll need access to your own Car for the Mobile Funeral Arranger.

Please note all positions within Funeral care can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

Funeral Service Crew

2 x 12-month contract Full-time roles (37.5 hours per week)

3 x Permanent Full-time roles (37.5 hours per week)

1 x Part-time role (18.75 hours per week)

£14.99 hourly rate including London allowance plus great benefits

Monday to Sunday 8am to 8pm - as part of this role, you’ll also be part of the on call rota Saturday and Sunday 8am to 8pm

You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

What you’ll do

collect the deceased from a range of locations and scenarios in a professional and empathetic manner.

bear coffins on the day of the funeral and drive funeral vehicles

maintain the cleanliness of equipment and facilities, including vehicles

prepare coffins and engrave name plates

prepare the deceased in our care for viewings and the funeral

maintain client management applications daily, inputting detailed and timely information to keep records consistently updates

safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

What you'll bring

a full UK manual driving licence

the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided

good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems

the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service

strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Funeral Arranger

1 x Part-time role (18.75 hours)

£15.22 hourly rate including London allowance plus great benefits

18.75 hours between Monday to Sunday 8am to 8pm. As part of this role, you’ll also be part of the on call rota Saturday and Sunday 8am to 8pm

What you’ll do

build and maintain positive relationships with clients and the community

support our clients both in person and over the phone, arranging family visits and answering client questions

make sure that the funeral home —both inside and out—is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, as well as reporting and recording any maintenance issue (there will be times when you’ll be the only person in branch)

work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing

make sure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan…