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Digital Skills Volunteer

Job in Tooting, Wandsworth, Greater London, SW18, England, UK
Listing for: Caras
Full Time position
Listed on 2026-01-22
Job specializations:
  • Education / Teaching
    English Teacher / ESL TEFL, Youth Development, Adult Education
Job Description & How to Apply Below
Position: CARAS Digital Skills Volunteer
Location: Tooting

CARAS-Volunteer-Application-Form

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.

About the CARAS Adult Team:

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds.

We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About Youth ESOL:

Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role:

CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.

The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows:

  • Tuesday evenings 4pm to 6pm

Volunteers are required to attend one session per week
. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate.

The Tuesday Digital skills sessions focus on practical, accessible digital skills
, such as, but not limited to:

  • Using computers, tablets, or smartphones confidently
  • Keyboard and navigation skills
  • Using email and online communication tools
  • Accessing learning platforms and online resources
  • Online safety and digital wellbeing
  • Using digital tools to support English learning, homework and study skills

The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher.

The ESOL teacher will provide guidance, session plans, and…

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