Salesforce Administrator

Location: Earlsfield

We’ve made significant investment in Salesforce over recent years, implementing Field Service and Revenue Cloud alongside our core platform. We’re now looking for a proactive Salesforce Administrator with 1–2 years of hands-on experience who’s ready to deepen their expertise, work closely with business stakeholders, and progress toward advanced certifications.

This is a fantastic opportunity for a Salesforce Administrator, who enjoys solving problems, improving processes, and making systems genuinely work for people.

Who are we?

Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust.

Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities.

What you'll be doing:

Platform Administration & Configuration

Configure and maintain Salesforce (fields, page layouts, record types, validation rules, flows, reports, dashboards)

Manage users, roles, profiles, and permission sets

Troubleshoot system and user issues, providing timely resolutions

Maintain system integrity and data quality

Business Support & Requirements

Partner with Sales, Marketing, and Operations to understand needs and improve processes

Translate business requirements into user stories and configuration solutions

Support user acceptance testing (UAT) and manage change deployments

Reporting & Insights

Build and maintain reports and dashboards

Support data analysis to inform decision-making

Identify opportunities to improve data accuracy and reporting quality

Governance & Continuous Improvement

Maintain system documentation and release notes

Ensure changes align with Salesforce best practice

Contribute to platform roadmap and improvement initiatives

What we’re looking for

Essential

1–2 years hands-on Salesforce administration experience

Salesforce Administrator Certification (or actively working toward it)

Strong understanding of core objects:
Accounts, Contacts, Opportunities, Cases

Hands-on experience configuring complex Flows

Ability to manage configuration changes independently

Experience working directly with business stakeholders

Strong communication and organisational skills

Analytical mindset with strong problem-solving ability

Desirable

Salesforce Certified Platform App Builder

Experience with integrations or third-party applications

Understanding of Agile ways of working

Experience using JIRA or similar tools

What will you get in return?

You will be entitled to a competitive salary of up to £55,000 PA (Depending on Experience) and a great range of benefits including:

33 days Annual Leave (includes bank holidays)

Sick Pay that increases with length of service

Subsidised Private Medical Cover after completing and passing probationary period

Annual season ticket loan & Banham interest-free loan

Cycle to work & Home & Tech scheme (each up to the value of £2k)

Recruitment referral bonus scheme:
Earning up to £1,000 per successful referral (T&Cs apply)

Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios

Auto-enrolment into our pension scheme

Training and development opportunities (including day releases for studies/exams)

Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)

Up to 50% off Banham products

Banham Social Events

Employee recognition rewards and moments of magic prizes

Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend

Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and…