Finance Systems Analyst

The Finance Systems Analyst will be responsible for supporting, troubleshooting, and maintaining solutions within our D365 F&O platform. Working closely with Finance and cross-functional teams, you will ensure system functionality is maintained, issues are resolved quickly, and disruption to business operations is kept to a minimum. You will also play an active role in continuous improvement, documentation, and knowledge sharing across the group.

• Support end-users by resolving issues in a timely manner, providing training where necessary.
• Maintain clear communications between end users, stakeholders, and technical teams throughout the issue resolution process.
• Perform root cause analyses on issues to define, document, and implement preventative actions that continually improve solution performance.
• Work with cross-functional teams to define and implement solutions that increase stability across our system landscape.

• Identify opportunities to reduce repeat issues and support the design and implementation of improvements.
• Continually assess and implement strategies to reduce inefficient work and contribute to the stability of our technical and functional solutions.
• Stay updated on industry and technology trends, seeking system improvement opportunities through peer learning and collaboration.

• Document system solutions in the context of business processes to enable knowledge sharing and end-user training across the group.
• Support upskilling of team members through sharing process and system knowledge, particularly on more complex issues.
• Support key business contacts in performing audits to ensure data accuracy and integrity.
• Identify and escape risks to ensure the reliability and stability of our solution architecture.
• Prioritise security to protect intellectual property, mitigate cybersecurity threats, and maintain regulatory compliance and data quality.

• At least 3 years of hands‑on experience supporting, troubleshooting, and testing D365 F&O applications, with a strong understanding of Finance and Procurement modules.
• Proven experience supporting users through incident management, service requests, and system troubleshooting, ensuring minimal disruption to business operations.
• Exceptional communication and stakeholder management skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Experience working with integration tools to troubleshoot and support integrations between D365 F&O and other business systems.
• Microsoft certification in D365 is beneficial but not essential.

• Competitive benefits package, including generous holidays, vibrant staff events, a subsidised onsite restaurant, and a range of car schemes.
• 24/7 access to our gym and free fitness classes such as outdoor boot camps, Pilates, and Yoga.
• Free parking and sprawling green spaces to recharge and refocus.

Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.