Outreach Worker

Outreach Worker

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a compassionate Outreach Worker to join our Families in Transition (FIT) program.

What We Offer

• Comprehensive benefits including health, dental, and vision
• Generous paid time off and holidays
• Career growth opportunities with one in three positions filled internally
• A supportive and collaborative team environment
• Recognized as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

What You'll Do

As an Outreach Worker in the FIT program, you will provide high-quality, community-based services to youth with Serious Emotional Disturbance (SED) and their families. You will work as part of a multidisciplinary team to deliver intensive treatment, support, and skill building to help stabilize youth in their home and community settings.

• Deliver intensive in-home and community-based services 3–5 times per week, as clinically indicated
• Teach and coach youth in coping skills, self-care, and strategies for managing emotions
• Support families in addressing the emotional and mental health needs of youth
• Collaborate in the development and implementation of individualized treatment plans
• Provide behavioral coaching to enhance problem-solving, communication, and family dynamics
• Facilitate linkages to community resources and make referrals through warm hand-offs
• Co-facilitate team meetings and assist with aftercare planning

Who You Are

• Associate's or Bachelor's degree in Human Services with relevant experience, or enrolled in a Master's degree program
• Experience providing therapeutic support to youth and families preferred
• Bilingual in Spanish (Required)
• Knowledge of mental illness diagnoses, behavioral modification techniques, and coping strategies
• Familiarity with child-serving systems and community resources
• Strong communication, time management, and organizational skills
• Ability to work with diverse populations and demonstrate cultural competence
• Valid driver's license and reliable transportation required

We Hire for Purpose!

Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We believe in supporting our staff with the same compassion and respect we provide to the individuals and families we serve.

Pay: $55,120.000

Shift: Monday–Friday | Typical hours are 8:00 AM–5:00 PM, with occasional evening availability (up to 8:00 PM) based on the needs of the individuals and families served.