Deputy Manager

Package

Description:

Ready to lead with purpose and make a real difference every day? Agincare Enable is looking for an inspiring Deputy Manager to help shape and strengthen our services across the Dorset region, with Wareham as your primary base.
This is a fantastic opportunity for a confident care leader who wants to support exceptional teams, champion person-centred care and help people live with greater independence, choice and quality of life. If you thrive on variety, responsibility and making things happen, this could be the role where your leadership truly matters.

As Deputy Manager, you will play a key leadership role in the day-to-day success of our services, working closely with the Registered Manager to provide confident operational support, visible leadership and clear oversight across the team.

This is a hands-on, rewarding role where you will help ensure that every service we deliver is safe, caring, responsive, effective and well-led. You will support teams to deliver high-quality, person-centred care while helping to maintain strong standards against organisational expectations and regulatory KPIs.

You will make sure the people we support receive care that truly reflects their individual needs, with regular reviews, thoughtful planning and a consistent focus on dignity, independence, safety, quality of life and positive outcomes.

Working alongside the Registered Manager, you will help keep services running smoothly, support staff to perform at their best and step up with confidence to take full responsibility when needed. It is a varied, influential role for someone who enjoys leading by example and making a meaningful difference every day.

• To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
• To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers.
• To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
• To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service.
• To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
• To support the Registered Manager in budget management and promote financial discipline across services.
• To ensure that Agincare Enable's values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals.
• To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
• To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
• To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence.
• To act as a role model in adhering to all company policies and procedures.
• To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services.
• Any other duties that are commensurate with the role and level of responsibility.

• Proven experience in managing services for adults with autism.
  Experience supporting individuals with autism, physical disabilities, learning disabilities, and mental health needs.
• QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
• Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
• Demonstrate up to date knowledge of the care sector and the regulatory framework
• Proven IT experience, including Microsoft Word and Excel
• Ability to demonstrate excellent communication skills at a range of…