Sales Administrator

Location: Holton Heath

We are seeking an organised and detail‑focused Sales Administrator to join a small team based in Poole. This is a key support role within a B2B sales environment, working closely with the Sales Manager and wider team to ensure the smooth processing of orders, accurate sales administration, and excellent customer service.

The business operates internationally, primarily across the UK, EMEA, and some Middle East and Asian markets, supplying OEM customers. This role would suit someone with solid sales administration experience and an interest in working within a technical or manufacturing‑led environment.

Key Responsibilities
Processing customer orders accurately on the internal system
Sending order confirmations and ensuring all order documentation is correct
Setting up new customers within the CRM system
Providing basic quotations using established price lists
Responding to sales enquiries and supporting the Sales Manager when they are out of the office
Assisting with CRM administration, including basic lead tracking (Salesforce experience preferred)
Supporting ISO 9001 processes by logging non‑conformities and customer complaints within electronic systems
Assisting with shipping documentation and order paperwork as holiday cover for the shipping administrator
General sales administration and ad‑hoc office support as required

Experience using Salesforce or another CRM system would be advantageous, particularly for supporting lead tracking and customer data management, although this is not essential. Previous exposure to B2B sales and/or OEM customers would also be beneficial. Familiarity with ISO 9001 processes is desirable; however, full training will be provided, including how to log non‑conformities and customer complaints using electronic quality systems.

To apply , please contact:
Jo – (phone number removed)
Suzie – (phone number removed)

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