Service Advisor
Job in
Warner Robins, Houston County, Georgia, 31099, USA
Listed on 2025-12-18
Listing for:
Lowe Toyota
Full Time
position Listed on 2025-12-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The SA determines services needed by accessing information obtained by technicians and referencing auto manufacture's service intervals.
TypicalDuties
- Ability to effectively communicate with customers regarding services recommended and performed
- Prepares service estimates, sells routine maintenance / repair services and conducts follow-ups regarding unsold services and customer inquiries.
- Performs opening and closing responsibilities
- Schedules appointments, answers phones and collects funds for services performed
- Assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
- Performs other duties as requested.
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