Quality Control Specialist Job Warner Robins area,Georgia USA,Finance & Banking

Description

What You’ll Do:

Review new and updated member accounts, share accounts, and consumer loans, including indirect and collection loans.
Verify the accuracy and completeness of documentation and information entered in the Credit Union's systems.
Ensure reviewed activity complies with Credit Union Guidelines, procedures, and applicable regulatory requirements.
Use applicable reports and systems to confirm required documentation is accounted for.
Complete assigned reviews within established time frames.

Error Tracking and Follow-Up

Document and communicate errors, missing information, and required corrections.
Maintain accurate records of errors and outstanding items.
Monitor outstanding items and verify corrections are completed.
Process error notifications and research requests.
Identify and escalate recurring errors, trends, or concerns requiring additional review.
Provide regular updates on review activity and outstanding items.

Additional Functions

Assist with other quality control reviews, Internal Audit functions, and special projects as assigned.
Follow applicable laws and regulations, including but not limited to Bank Secrecy Act (BSA) requirements, and adhere to Robins Financial Credit Union policies, procedures, and standards.

What You Can Expect:

We are proud to be an equal opportunity employer and are committed to fostering an inclusive workplace. We welcome applicants of all backgrounds and identities and do not discriminate based on any protected characteristic under applicable law.

Benefits and Perks

Health Insurance (only employee premium paid)
Short- and Long-Term Disability
Life Insurance and AD&D
Health Care and Dependent Care Flex Spending Accounts
401K Plan with match (based on length of employment)
Generous paid time off
- Earn over 4 weeks of PTO during your first year of employment
Holidays- 11 observed holidays in addition to paid time off
Tuition reimbursement
- Up to $5000 per year
Performance based Incentive program

Requirements What You Need to Succeed:

High school Diploma or equivalent.
At least two years of experience reviewing documents, verifying information, maintaining detailed records, or performing other quality control or administrative work.

Knowledge, Skills & Abilities

Ability to review information and documentation for accuracy, completeness, and compliance with established requirements.
Ability to identify errors, inconsistencies, and missing information.
Ability to maintain accurate records and meet established deadlines.
Strong attention to detail, organization, and time management.
Effective written and verbal communication skills.
Computer skills, including Microsoft Word and Excel.
Ability to handle confidential member, employee, and Credit Union information appropriately.
Ability to provide effective service and support to internal departments.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employees are regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.
Must be able to lift and carry up to 20 pounds.
Vision requirements include close and classroom vision.
Occasionally required to travel by automobile.