Pharmacy Manager

Pharmacy Manager – Sign-On Bonus Available

Join to apply for the Pharmacy Manager – Sign-On Bonus Available role at Walgreens
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This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience.

Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits.
• Connects with patients by anticipating needs and proactively offering services. Leads efforts to enhance patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews) and clinical or wellness services such as immunizations and diagnostic testing.
• Participates in events reflecting the communities served, as requested by leadership.

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, privacy, generics, cost considerations, and over-the-counter products. Refers to medical providers as needed.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and accurately dispenses prescribed medications in accordance with regulations and standards.
• Ensures the pharmacy operates in accordance with regulations, company policies, and standards. Oversees staff scheduling and workflow; responsible for opening and closing the pharmacy and shift changes.
• Follows Good Faith Dispensing policy in conjunction with state and federal laws when filling prescriptions.
• Collaborates with Store Manager to define and develop new strategic business opportunities.
• Maintains information technology knowledge of pharmacy systems and supports staff and patients with IT needs; seeks productivity improvements.
• Ensures insurance claims are processed accurately and works with providers/insurers to resolve issues; participates in audits as needed.
• Communicates with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; discusses diagnostic testing and disease state management where applicable.
• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services.
• Partners with centralized support for patient registration and issue resolution; in virtual settings, follows company procedures for product reviews.
• Manages maintenance and improvement of the pharmacy department, including repairs, equipment, and layout changes for efficiency and presentation.
• Prepares and submits records and documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes).

• Collaborates with Store Manager on hiring, discipline, termination, and ensures compliance with employment laws.
• Establishes expectations and goals; promotes teamwork; recognizes improvements; manages performance through training and formal reviews.
• Identifies high-potential team members and assists with career…