Maintenance Director

A Brief Overview

The Maintenance Director is responsible for maintaining the physical condition of asset in a safe, attractive, and comfortable condition. Accountable for achieving financial operation and maintenance metrics. Responsibilities include but not limited to establishing preventive maintenance programs, safety, compliance, performing property and equipment inspections, maintaining the project inventory, supervising personnel, assigning maintenance tasks, and preparing work schedules, and ensuring compliance with all maintenance related policies.

The typical scope of responsibility is 950+ units.

• Performs all tasks typically associated with managing staff such as, recruit, hire, train, coach, evaluate and discipline up to and including termination of direct reports.
• Assumes responsibility for the financial performance and operations within the approved budget of the property. The focus is maximizing cash flow after debt service. Operates within purchasing guidelines.
• Schedules, trains, supervises, and evaluates all subordinate maintenance personnel. This includes ensuring the maintenance team is fully compliant with all required training.
• Ensures property goals for response and completion times are met.
• Prioritizes work orders and follows up on assignments to ensure timely completion.
• Oversees, prepares, and approves purchase orders in accordance with approved budget and company guidelines in order to achieve property service standards.
• Establishes emergency on-call procedures.
• Provides oversight for all company owned equipment and small tools. Coordinating or performing equipment maintenance inspection process and records.
• Supervises the make ready of vacated units.
• Executes regular documented inspections of the property.
• Manages a variety of systems to ensure handling resident service requests.
• Establishes preventive maintenance procedures. Maintains accurate records regarding preventive maintenance requests and expenditures.
• Manages vendor relationships including ensuring contract compliance and oversight.
• Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certifications of insurance. Approves and submits all invoices to corporate office for payment.
• Assists the Community Director in performing annual / semi-annual site compliance inspections.
• Assists in all aspects of the property's maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency.
• Contributes to resident retention programs.
• Ensures unsafe conditions are corrected in a timely manner.
• Ensures compliance with company policies and procedures.
• Learns and ensures compliance with all company, local, state, and federal safety rules.
• Conducts regularly scheduled safety meetings in accordance with all applicable guidelines. This includes monthly and quarterly reporting.
• Provides technical guidance and inspects work to validate it is performed per requirements.
• Practices proper safety techniques in accordance with Company, property and departmental policies, procedures, and standards.
• This position requires driving for the Company using either
  1) a Company vehicle, at any frequency from Rarely to Constantly; or,
  2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

• Bachelor's Degree from an accredited college or university with a focus in Business Administration, Engineering, Construction Management, or other related discipline. Preferred
• In the absence of a degree, directly related job experience in the maintenance of multi‑unit residential houses, apartment complex or other public use structures, where proven knowledge may offset the degree requirement. Required
• 5 or more years' experience in building maintenance. Required
• Previous experience managing other highly desirable. Preferred
• Have knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance
• Perform work outside in all weather conditions and perform physical work, as well as to lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able…